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+Network Working Group A. Gwinn
+Request for Comments: 1861 Southern Methodist University
+Obsoletes: 1645 October 1995
+Category: Informational
+
+
+ Simple Network Paging Protocol - Version 3 - Two-Way Enhanced
+
+Status of this Memo
+
+ This memo provides information for the Internet community. This memo
+ does not specify an Internet standard of any kind. Distribution of
+ this memo is unlimited.
+
+Abstract
+
+ This RFC suggests a simple way for delivering wireless messages, both
+ one and two-way, to appropriate receiving devices. In its simplest
+ form, SNPP provides a simple way to implement a "shim" between the
+ Internet and a TAP/IXO paging terminal. In its level 3 form, it
+ provides an easy-to-use (and build) method for communicating and
+ receiving end-to-end acknowledgments and replies from two-way
+ messaging devices (such as ReFLEX units).
+
+ Gateways supporting this protocol, as well as SMTP, have been in use
+ for well over a year at several commercial paging companies, and
+ private businesses. Client software supporting this protocol has
+ become widespread, and is being integrated into many of the new
+ paging and messaging products being built. In addition to commercial
+ software, email filters and SNPP client software for Unix and Windows
+ (WikiPage) are available at no cost. Please contact the author for
+ more information.
+
+ Earlier versions of this specification were reviewed by IESG members
+ and the "822 Extensions" Working Group. They preferred an alternate
+ strategy, as discussed under "Relationship to Other IETF Work",
+ below.
+
+1. Introduction
+
+ With all due apologies to the Glenayre engineers (who take offense at
+ the term "nerd") beepers are as much a part of computer nerdom as X-
+ terminals--perhaps, unfortunately, more. The intent of Simple Network
+ Paging Protocol is to provide a standard whereby pages can be
+ delivered to individual paging terminals. The most obvious benefit
+ is the elimination of the need for modems and phone lines to produce
+ alphanumeric pages, and the added ease of delivery of pages to
+ terminals in other cities or countries. The benefits of the Internet
+
+
+
+Gwinn Informational [Page 1]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ become even more realized when growing towards acknowledgment-based
+ messaging such as ReFLEX paging--where it may be impossible to
+ accurately predict costs associated with telco services such as 1-800
+ numbers.
+
+2. System Philosophy
+
+ Radio paging is somewhat taken for granted, because of the wide
+ availability and wide use of paging products. However, the actual
+ delivery of the page, and the process used (especially in wider area
+ paging) is somewhat complicated. When a user initiates a page, by
+ dialing a number on a telephone, or entering an alphanumeric page
+ through some input device, the page must ultimately be delivered to
+ some paging terminal, somewhere. In most cases, this delivery is
+ made using TAP (Telocator Alphanumeric input Protocol, also known as
+ IXO). This protocol can be a somewhat convoluted, and complicated
+ protocol using older style ASCII control characters and a non-
+ standard checksumming routine to assist in validating the data.
+
+ Even though TAP is widely used throughout the industry, there are
+ plans on the table to move to a more flexible "standard" protocol
+ referred to as TME (Telocator Message Entry Protocol). The level two
+ enhancements to SNPP (as described below) are intended for use with
+ this forthcoming standard.
+
+ The recently-added level three enhancements have been engineered for
+ use, specifically, with acknowledgment-based paging. With the recent
+ advances in wireless technology, two-way paging is fast approaching
+ reality--therefore creating a need for a workable end-to-end
+ acknowledged protocol. Two-way messaging, however, opens up several
+ new areas of unpredictability. The most pronounced is the subscriber
+ response time. Although deliveries from host to subscriber, and
+ subsequent receipt-acknowledgments happen in a rather predictable
+ manner, it is impossible to know when the subscriber will physically
+ pull the unit out, read the message and respond to it. Therefore, it
+ could well be cost prohibitive to conduct such transactions online
+ using a phone line as medium--especially an 800-number. This makes
+ the Internet an extremely attractive alternative because of its
+ (generally) usage insensitive nature.
+
+ However, acknowledging the complexity of task, and flexibility of the
+ current protocols (or the lack thereof), the final user function is
+ quite simple: to deliver a page from point-of-origin to someone's
+ beeper. That is the simple, real-time function that the base
+ protocol attempts to address.
+
+
+
+
+
+
+Gwinn Informational [Page 2]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+3. Why not just use Email and SMTP for paging?
+
+ Email, while quite reliable, is not always timely. A good example of
+ this is deferred messaging when a gateway is down. Suppose Mary Ghoti
+ (fish@hugecompany.org) sends a message to Zaphod Beeblebrox's beeper
+ (5551212@pager.pagingcompany.com). Hugecompany's gateway to the
+ Internet is down causing Mary's message to be deferred. Mary,
+ however, is not notified of this delay because her message has not
+ actually failed to reach its destination. Three hours later, the
+ link is restored, and (as soon as sendmail wakes up) the message is
+ sent. Obviously, if Mary's page concerned a meeting that was
+ supposed to happen 2 hours ago, there will be some minor
+ administrative details to work out between Mary and Zaphod!
+
+ On the other hand, if Mary had used her SNPP client (or simply
+ telnetted to the SNPP gateway), she would have immediately discovered
+ the network problem. She would have decided to invoke plan "B" and
+ call Zaphod's pager on the telephone, ringing him that way.
+
+ The obvious difference here is not page delivery, but the immediate
+ notification of a problem that affects your message. Standard email
+ and SMTP, while quite reliable in most cases, cannot be positively
+ guaranteed between all nodes at all times, making it less desirable
+ for emergency or urgent paging. This inability to guarantee delivery
+ could, whether rightly or wrongly, place the service provider in an
+ uncomfortable position with a client who has just received his or her
+ emergency page, six hours too late.
+
+ Another advantage of using a separate protocol for paging delivery is
+ that it gives the sender absolute flexibility over what is sent to
+ the pager. For instance, in the paging arena, where messages are
+ sent to alphanumeric pagers, it is less desirable to send the
+ recipient general header lines from a standard SMTP message. Much of
+ the information is useless, possibly redundant, and a waste of
+ precious RF bandwidth.
+
+ Therefore, when implementing an SMTP gateway, the service provider
+ should elect to parse out needed information (such as the sender, and
+ possibly subject) such to maximize the utility of the transmission.
+ Parsing generally means less control over content and format by the
+ message originator. SNPP provides a clean, effective way to send a
+ message, as written, to the recipient's pager.
+
+ The other consideration is the relative simplicity of the SNPP
+ protocol for manual telnet sessions versus someone trying to manually
+ hack a mail message into a gateway.
+
+
+
+
+
+Gwinn Informational [Page 3]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+4. The SNPP Protocol
+
+ The SNPP protocol is a sequence of commands and replies, and is based
+ on the philosophy of many other Internet protocols currently in use.
+ SNPP has several input commands (the first 4 characters of each are
+ significant) that solicit various server responses falling into the
+ following categories:
+
+ 2xx - Successful, continue
+ 3xx - Begin DATA input (see "DATA" command)
+ 4xx - Failed with connection terminated
+ 5xx - Failed, but continue session
+
+ SNPP version 3 (two-way) adds the following categories:
+
+
+ 7xx - UNsuccessful two-way specific transaction, but continue
+ session
+ 8xx - Successful two-way specific transaction, continue
+ 9xx - Successful QUEUED two-way transaction, continue
+
+ The first character of every server response code is a digit
+ indicating the category of response. The text portion of the
+ response following the code may be altered to suit individual
+ applications.
+
+ The session interaction, especially at SNPP level one, is actually
+ quite simple (hence the name). The client initiates the connection
+ with the listening server. Upon opening the connection, the server
+ issues a "220" level message (indicating the willingness of the
+ server to accept SNPP commands). The client passes pager ID
+ information, and a message, then issues a "SEND" command. The server
+ then feeds the information to the paging terminal, gathers a
+ response, and reports the success or failure to the client.
+
+4.1 Examples of "simple" SNPP Transactions
+
+ The following illustrate examples of client-server communication
+ using SNPP.
+
+
+
+
+
+
+
+
+
+
+
+
+Gwinn Informational [Page 4]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+4.1.1 A Typical Level One Connection
+
+ Client Server
+
+ Open Connection -->
+ <-- 220 SNPP Gateway Ready
+ PAGE 5551212 -->
+ <-- 250 Pager ID Accepted
+ MESS Your network is hosed -->
+ <-- 250 Message OK
+ SEND -->
+ <-- 250 Message Sent OK
+ QUIT -->
+ <-- 221 OK, Goodbye
+
+4.1.2 A Typical Level Two, Multiple Transaction
+
+ The following example illustrates a single message sent to two
+ pagers. Using this level protocol, pager-specific options may be
+ selected for each receiver by specifying the option prior to issuing
+ the "PAGEr" command. In this example, an alternate coverage area is
+ selected for the first pager, while delayed messaging is specified
+ for the second.
+
+ Client Server
+
+ Open Connection -->
+ <-- 220 SNPP Server Ready
+ COVE 2 -->
+ <-- 250 Alternate Area Selected
+ PAGE 5551212 FOOBAR -->
+ <-- 250 Pager ID Accepted
+ HOLD 9401152300 -0600 -->
+ <-- 250 Delayed Message OK
+ PAGE 5552323 XYZZY -->
+ <-- 250 Pager ID Accepted
+ SUBJ Seattle Meeting -->
+ <-- 250 Message Subject OK
+ DATA -->
+ <-- 354 Begin Input, End With '.'
+ Please meet me tomorrow at -->
+ the Seattle office -->
+ <-- 250 DATA Accepted
+ SEND -->
+ <-- 250 Message Sent OK
+ QUIT -->
+ <-- 221 OK, Goodbye
+
+
+
+
+Gwinn Informational [Page 5]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+4.1.3 A Typical Level Three (two-way) Transaction
+
+ Level three transactions are inherently single-unit oriented because
+ of the one-to-one issues surrounding responses. Each transaction
+ begins with the "2WAY" command and terminates with a "SEND" command.
+
+ Client Server
+
+Open Connection -->
+ <-- 220 SNPP (V3) Gateway Ready
+2WAY -->
+ <-- 250 Two-Way Mode Enabled
+NOQUEUE -->
+ <-- 250 Msg will either be Sent or Rejected
+PAGER SHIRLEY -->
+ <-- 850 Unit online; Don't call me Shirley!
+ACKRead 1 -->
+ <-- 250 Read Acknowledgment Requested
+DATA -->
+ <-- 354 Begin Input, End With '.'
+Little Bo Binary has lost -->
+her Sparcstation and doesn't -->
+know where to find it. Have -->
+you seen it recently? -->
+ <-- 250 DATA Accepted
+RTYPE MULTICHOICE -->
+ <-- 250 Multichoice Responses Enabled
+MCRESP 01 In the West Pasture -->
+ <-- 250 MCR Code Accepted
+MCRESP 02 GoldiFLOCKs has it -->
+ <-- 250 MCR Code Accepted
+MCRESP 03 Haven't a clue -->
+ <-- 250 MCR Code Accepted
+MCRESP 04 Haven't a life -->
+ <-- 250 MCR Code Accepted
+MCRESP 05 Oh, GO AWAY! -->
+ <-- 250 MCR Code Accepted
+SEND -->
+ <-- 860 00321 1234 Message Delivered
+QUIT -->
+ <-- 221 OK, Goodbye
+
+4.2 General Response Code Theory
+
+ Before discussing specific SNPP transactions, it may be helpful to
+ discuss some of the response codes. As mentioned previously, every
+ response from the SNPP server to the client contains a 3 digit code
+ that categorizes the response. Several of these codes fall into the
+
+
+
+Gwinn Informational [Page 6]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ "general" category, and may occur more frequently throughout a given
+ SNPP transaction. There are some lesser used (somewhat transaction
+ specific) responses that will be discussed in conjunction with the
+ format of a specific command.
+
+4.2.1 Code 214 - Multi-line "help/info" message
+
+ This code prefixes a line of response information (such as in
+ response to the HELP command). It should be terminated with a "250
+ OK" message. This code is used when the response will take more than
+ one line to display.
+
+4.2.2 Code 218 - Single-line "help/info" message
+
+ This code prefixes a single line of response information (such as the
+ request for a single database entry). Unlike the 214 series, it has
+ no "250" series terminator.
+
+4.2.3 Code 250 - Successful Transaction
+
+ This code is a general positive acknowledgment from the server
+ indicating that a command was successfully processed. Additionally,
+ code 250 can appear at the end of the response to a HELP command (214
+ series commands--discussed below).
+
+4.2.4 Code 421 - Fatal Error, Connection Terminated
+
+ This code is displayed just prior to the SNPP server terminating a
+ connection with a client for errors. Such a connection termination
+ may occur at any time and for any reason (administrative or
+ technical).
+
+4.2.5 Code 500 - Command Not Implemented
+
+ This code is a "fail but continue code" that appears when an illegal
+ command is entered.
+
+4.2.6 Code 503 - Duplicate Command Entry; Already Entered That
+
+ This code indicates that the specified information has already been
+ entered. This code would appear, for instance, if the client
+ attempted to enter a MESSage command after specifying a "DATA"
+ sequence.
+
+4.2.7 Codes 550 and 554 - Transaction Failed, but Continue
+
+ These codes indicate a failed command, but the session is allowed to
+ continue. A 550 code should be used to indicate a more
+
+
+
+Gwinn Informational [Page 7]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ "administrative" failure (such as an invalid pager ID, or illegal
+ parameter), while a 554 series indicates a more technical reason
+ (such as a gateway down or equipment failure). In addition to the
+ specified failure codes, additional 550 and 554 failures may be
+ specified as necessary to allow for greater flexibility.
+
+4.2.8 Code 552 - Maximum Entries Exceeded
+
+ This code is in response to the entry of the "n+1" item when the
+ server only permits "n" items in a category. As an example, the
+ client would expect to see this message when trying to enter the 6th
+ PAGEr command when the terminal only supported 5.
+
+4.3 Level 1 Commands
+
+ Level one commands are designed as a minimum implementation of the
+ protocol. This collection of commands may be used with either
+ TAP/IXO or TME for message delivery to the paging terminal.
+
+4.3.1 PAGEr <Pager ID>
+
+ The PAGEr command submits a pager ID (PID) number, for inclusion in
+ the next messaging transaction. The PID used must reside in, and be
+ validated by the paging terminal. Limited validation may optionally
+ be done on the server (such as all numeric, and ID length), or
+ validation can be left up to the terminal at the time the page is
+ sent.
+
+ When implementing SNPP, the user may elect to support multiple
+ recipients per message sent. However, be wary that validation-
+ prior-to-sending is not possible with TAP/IXO (and is not an official
+ option of the current TME specification). What this means is that in
+ order to validate a PID, one must generate a message to the pager.
+ The terminal responds favorably or negatively. When reporting
+ failure of a single PID in a sequence, delineating and reporting the
+ failure in a "standard format" may prove to be a challenge.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a PAGEr command are:
+
+ 250 Pager ID Accepted
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 550 Error, Invalid Pager ID
+ 554 Error, failed (technical reason)
+
+ Both level 2 and level 3 enhancements affect the PAGEr command.
+ Please refer to the appropriate section(s) for details.
+
+
+
+Gwinn Informational [Page 8]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+4.3.2 MESSage <Alpha or Numeric Message>
+
+ The MESSage command specifies a single-line message, into the
+ gateway. Limited validation of the message may be done on the SNPP
+ server (such as length), but type-of-message validation should be
+ done by the paging terminal. Duplicating the MESSage command before
+ SENDing the message should produce an "503 ERROR, Message Already
+ Entered" message, and allow the user to continue.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a MESSage command are:
+
+ 250 Message OK
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 503 ERROR, Message Already Entered
+ 550 ERROR, Invalid Message
+ 554 Error, failed (technical reason)
+
+4.3.3 RESEt
+
+ The RESEt command clears already entered information from the server
+ session, resetting it to the state of a freshly opened connection.
+ This is provided, primarily, as a means to reset accidentally entered
+ information during a manual session.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a RESEt command are:
+
+ 250 RESET OK
+ 421 Too Many Errors, Goodbye (terminate connection
+ 421 Gateway Service Unavailable (terminate connection)
+
+4.3.4 SEND
+
+ The SEND command finalizes the current message transaction, and
+ processes the page to the paging terminal. Prior to processing, the
+ PAGEr and MESSage fields (or message DATA when using the level two
+ option) should be checked for the existence of information. Should
+ one of these required fields be missing, the server should respond
+ "503 Error, Incomplete Information" and allow the user to continue.
+ Assuming that the information is complete, the SNPP server should
+ format and send the page to the paging terminal, and await a
+ response.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a SEND command are:
+
+
+
+
+Gwinn Informational [Page 9]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ 250 Message Sent Successfully
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 503 Error, Pager ID or Message Incomplete
+ 554 Message Failed [non-administrative reason]
+
+ Or, in the case of an illegal or non-existent pager ID, or some other
+ administrative reason for rejecting the page, the server should
+ respond:
+
+ 550 Failed, Illegal Pager ID (or other explanation)
+
+ After processing a SEND command, the server should remain online to
+ allow the client to submit another transaction.
+
+ Level 3 enhancements to this command allow for other responses.
+ Please refer to the appropriate section for discussion.
+
+4.3.5 QUIT
+
+ The QUIT command terminates the current session. The server should
+ simply respond:
+
+ 221 OK, Goodbye"
+
+ and close the connection.
+
+4.3.6 HELP (optional)
+
+ The optional HELP command displays a screen of information about
+ commands that are valid on the SNPP server. This is primarily to
+ assist manual users of the gateway. Each line of the HELP screen
+ (responses) are preceded by a code "214". At the end of the HELP
+ sequence, a "250" series message is issued.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a HELP command are:
+
+ 214 [Help Text] (repeated for each line of information)
+ 250 End of Help Information
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+
+4.4 Level 2 - Minimum Extensions
+
+ This section specifies minimum enhancements to the SNPP protocol for
+ added functionality.
+
+
+
+Gwinn Informational [Page 10]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+4.4.1 DATA
+
+ The DATA command is an alternate form of the MESSage command,
+ allowing for multiple line delivery of a message to the paging
+ terminal. This command's function is similar to the DATA command
+ implemented in SMTP (Internet STD10, RFC821). The SNPP server should
+ only allow one DATA or MESSage command to be issued prior to a SEND.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a DATA command are:
+
+ 354 Begin Input; End with <CRLF>'.'<CRLF>
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 503 ERROR, Message Already Entered
+ 500 Command Not Implemented
+ 550 ERROR, failed (administrative reason)
+ 554 ERROR, failed (technical reason)
+
+ Upon receiving a "354" response, the client begins line input of the
+ message to send to the pager. A single period ("."), in the first
+ position of the line, terminates input. After input, the server may
+ respond:
+
+ 250 Message OK
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 550 ERROR, Invalid Message (or administrative reason)
+ 554 ERROR, Failed (technical reason)
+
+4.5 Level 2 - Optional Extensions
+
+ This section discusses enhancements to the SNPP protocol for more
+ control over paging functions. These are primarily designed to
+ mirror the added functionality built into the Telocator Message Entry
+ (TME) protocol as specified in the TDP protocol suite. These
+ functions may, optionally (as is being done by the author), be
+ integrated into a paging terminal. There is no requirement to
+ implement all of these functions. Requests for invalid functions
+ should return a "500 Function Not Implemented" error.
+
+ It is important to note that, at the time of this publication, the
+ TME standard is still not finalized.
+
+4.5.1 LOGIn <loginid> [password]
+
+ This command allows for a session login ID to be specified. It is
+ used to validate the person attempting to access the paging terminal.
+
+
+
+Gwinn Informational [Page 11]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ If no LOGIn command is issued, "anonymous" user status is assumed.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a LOGIn command are:
+
+ 250 Login Accepted
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 421 Illegal Access Attempt
+ 550 Error, Invalid LoginID or Password
+ 554 Error, failed (technical reason)
+
+4.5.2 PAGEr <PagerID> [Password/PIN]
+
+ This PAGEr command is an enhancement to the level one specification.
+ The primary difference is the ability to specify a password or PIN
+ for validation or feature access.
+
+ Before proceeding, it is important to understand the logical function
+ of the PAGEr command with respect to the LEVEl, COVErage, HOLDtime,
+ and ALERt commands (option parameters as described below). Each time
+ a PAGEr command is issued, it should be thought of as the last step
+ in a multiple step transaction.
+
+ When the PAGEr command is processed, the pager ID (and password) is
+ submitted to the paging terminal with LEVEl, COVErage, HOLDtime, and
+ ALERt. If these parameters have not been altered, then their
+ defaults are assumed for the transaction. After the next PAGEr
+ command has been processed, these option parameters are reset their
+ defaults. Using this type of "option-option-option-go" scheme, it is
+ possible to specify a different priority level for "Jeff," and an
+ alternate coverage area for "Kathy," while sending the same message
+ to each.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a PAGEr command are:
+
+ 250 Pager ID Accepted
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 550 Error, Invalid Pager ID or Password
+ 552 Max Recipients Exceeded
+ 554 Error, failed (technical reason)
+
+4.5.3 LEVEl <ServiceLevel>
+
+ The LEVEl function is used to specify an optional alternate level of
+ service for the next PAGEr command. Ideally, "ServiceLevel" should
+
+
+
+Gwinn Informational [Page 12]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ be an integer between 0 and 11 inclusive. The TME protocol specifies
+ ServiceLevel as follows:
+
+ 0 - Priority
+ 1 - Normal (default)
+ 2 - Five minutes
+ 3 - Fifteen minutes
+ 4 - One hour
+ 5 - Four hours
+ 6 - Twelve hours
+ 7 - Twenty Four hours
+ 8 - Carrier specific '1'
+ 9 - Carrier specific '2'
+ 10 - Carrier specific '3'
+ 11 - Carrier specific '4'
+
+ The choice on how to implement this feature, or to what level it
+ should be implemented, should be optional and up to the discretion of
+ the carrier.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a LEVEl command are:
+
+ 250 OK, Alternate Service Level Accepted
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 550 Error, Invalid Service Level Specified
+ 554 Error, failed (technical reason)
+
+4.5.4 ALERt <AlertOverride>
+
+ The optional ALERt command may be used to override the default
+ setting and specify whether or not to alert the subscriber upon
+ receipt of a message. This option, like the previous command, alters
+ the parameters submitted to the paging terminal using the PAGEr
+ command. The TME protocol specifies AlertOverride as either 0-
+ DoNotAlert, or 1-Alert.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a ALERt command are:
+
+ 250 OK, Alert Override Accepted
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 550 Error, Invalid Alert Parameter
+ 554 Error, failed (technical reason)
+
+
+
+Gwinn Informational [Page 13]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+4.5.5 COVErage <AlternateArea>
+
+ The optional COVErage command is used to override the subscriber's
+ default coverage area, and allow for the selection of an alternate
+ region. This option, like the previous command, alters the
+ parameters submitted to the paging terminal using the PAGEr command.
+ AlternateArea is a designator for one of the following:
+
+ - A subscriber-specific alternate coverage area
+ - A carrier-defined region available to subscribers
+
+ As an example, Mary Ghoti is a subscriber having local service in
+ Chicago, Illinois (Mary's region '1'). Her account has been set up
+ in such a manner as to allow Mary's pager to be paged nationwide upon
+ demand (Mary's region '2'). Specifying "COVErage 2" prior to issuing
+ the appropriate "PAGEr" command allows the default Chicago area to be
+ overridden, and Mary's pager to be messaged nationally for that
+ transaction. It is assumed that the carrier providing Mary's service
+ will keep track of how many pages have been sent to her pager in this
+ manner, and will bill her accordingly.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a COVErage command are:
+
+ 250 Alternate Coverage Selected
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 550 Error, Invalid Alternate Region
+ 554 Error, failed (technical reason)
+
+4.5.6 HOLDuntil <YYMMDDHHMMSS> [+/-GMTdifference]
+
+ The HOLDuntil command allows for the delayed delivery of a message,
+ to a particular subscriber, until after the time specified. The time
+ may be specified in local time (e.g. local to the paging terminal),
+ or with an added parameter specifying offset from GMT (in other
+ words, "-0600" specifies Eastern Standard Time). This option, like
+ the previous command, alters the parameters submitted to the paging
+ terminal using the PAGEr command.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a HOLDuntil command are:
+
+ 250 Delayed Messaging Selected
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+
+
+
+Gwinn Informational [Page 14]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ 550 Error, Invalid Delivery Date/Time
+ 554 Error, failed (technical reason)
+
+4.5.7 CALLerid <CallerID>
+
+ The CALLerid function is a message-oriented function (as opposed to
+ the subscriber-oriented functions just described). This allows for
+ the specification of the CallerIdentifier function as described in
+ TME. This parameter is optional, and is at the discretion of the
+ carrier as to how it should be implemented or used.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a CALLerid command are:
+
+ 250 Caller ID Accepted
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 550 Error, Invalid Caller ID
+ 554 Error, failed (technical reason)
+
+4.5.8 SUBJect <MessageSubject>
+
+ The SUBJect function allows is a message-oriented function that
+ allows the sender to specify a subject for the next message to be
+ sent. This parameter is optional and is at the discretion of the
+ carrier as to how it should be implemented or used.
+
+ Possible responses from the SNPP server, with suggested text, in
+ response to a SUBJect command are:
+
+ 250 Message Subject Accepted
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 550 Error, Invalid Subject Option
+ 554 Error, failed (technical reason)
+
+4.6 Level 3 - Two-Way Extensions
+
+ This section specifies enhancements to the SNPP protocol to support
+ acknowledgment-based paging (2-way). One of the more powerful
+ features of ReFLEX-style paging, in addition to confirmed message
+ delivery, is the ability to "seed" a message with multiple-choice
+ type responses. After the recipient views the message, she can reply
+ with one of the seeded messages. In addition to the multiple-choice
+ responses (MCR's), the sender may elect to receive confirmation when
+ the message is first viewed by the recipient.
+
+
+
+Gwinn Informational [Page 15]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+4.6.1 2WAY
+
+ The 2WAY command prefaces each two-way transaction (see previous
+ example). This places the server in the mode to receive and process
+ a single 2-way transaction. The server returns to "non-2WAY" mode
+ upon the completion of a SEND command or a RESEt command. In 2WAY
+ mode, it is, however, possible to do multiple MSTAtus commands (to
+ check responses from field message units). Possible responses are:
+
+ 250 OK, Beginning 2-Way Transaction
+ 550 Error, Standard Transaction Already Underway, use RESEt
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 554 Error, failed (technical reason)
+
+ 4.6.2 PING <PagerID | Alias>
+
+ This command localizes (finds) the field message unit on the system
+ and returns its location and/or status. Because of the sensitive
+ nature of location information, the subscriber may elect to have a
+ generic "pager located" message (ACLU mode) rather than to return her
+ actual location. Possible responses are:
+
+ 820 <Locus_Code> Unit On System, This Area
+ 821 Unit On System, No Location Information Available (ACLU mode)
+ 750 Unit Valid But Not Online At This Time
+ 920 Unit Not Online, But Can Queue Message for Later Delivery
+ 550 Can't PING; Unit NOT 2-way capable
+ 550 Unknown or Illegal ID
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 554 Error, failed (technical reason)
+
+4.6.3 EXPTag <hours>
+
+ Changes the default expiry time for a queued message delivery. If
+ the message is not delivered in the specified number of hours, then
+ it is deleted and the MSTAtus tag is updated to reflect the inability
+ to deliver (code 760). Possible responses are:
+
+ 250 Message Expiry Time Changed to 'nnn' Hours
+ 550 Cannot Change Expiry Time
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 554 Error, failed (technical reason)
+
+
+
+
+
+
+Gwinn Informational [Page 16]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+4.6.4 NOQUEUEing
+
+ Specifies that the server should not allow message queuing for this
+ 2WAY transaction. In this mode, if a pager is not online, the client
+ will receive a "750" series response to a PAGEr command. This
+ command must be specified prior to a PAGEr command. Possible
+ responses are:
+
+ 250 Queuing Disabled, This Transaction
+ 550 Can't Disable Queueing
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 554 Error, failed (technical reason)
+
+4.6.5 ACKRead <0|1>
+
+ Activates or deactivates message "read" acknowledgment. When
+ activated, instructs the field message unit to return a message when
+ the subscriber actually views the received message. This feature is
+ independent of the actual reply. Possible responses are:
+
+ 250 Read Acknowledgment <Enabled|Disabled>
+ 550 Cannot modify Read Acknowledgment
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 554 Error, failed (technical reason)
+
+4.6.6 RTYPe <Reply_Type_Code>
+
+ Changes the type of reply expected from the field message unit that
+ is acceptable to the client program. Initial appropriate reply type
+ codes are:
+
+ NONE - (default) No Reply Permitted
+ YESNO - Seeds a simple "Yes" or "No reply
+ SIMREPLY - Only pre-coded replies from providers's reply base
+ MULTICHOICE - Allows full multiple choice replies
+ TEXT - Allows full text replies (generated by field unit)
+
+ Possible responses to an RTYPe command are:
+
+ 250 Reply Type Accepted
+ 550 Illegal Reply Type
+ 503 Already Entered That
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 554 Error, failed (technical reason)
+
+
+
+
+Gwinn Informational [Page 17]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+4.6.7 MCREsponse <2-byte_Code> Response_Text
+
+ This command is issued prior the the SEND command, and "seeds" the
+ transaction with an acceptable multiple choice response. Each
+ response is specific to the current message. The number of
+ acceptable responses may be limited by the SNPP server as desired by
+ the provider. Examples of MCREsponse(s) are:
+
+ MCREsponse 1E2C Here is one response
+ MCREsponse 0002 This is another response
+
+ Responses from the SNPP server to the client are:
+
+ 250 Response Added to Transaction
+ 502 Error! Would Duplicate Previously Entered MCResponse
+ 550 Invalid MCResponse Code
+ 550 MCResponses Not Enabled
+ 552 Too Many MCResponses Entered
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 554 Error, failed (technical reason)
+
+4.6.8 PAGEr
+
+ In 2WAY mode, the following enhanced responses are available:
+
+ 850 Two-Way Unit Online and Available; Transaction Accepted
+ 950 Unit NOT Online; Message Will be Queued for Later Delivery
+ 750 Two-Way Unit NOT Online; Transaction Denied
+ 550 Error, Pager Not 2WAY Capable
+ 550 Error, RTYPe Mode Invalid for This Unit
+ 503 Already Selected PAGEr
+ 421 Gateway Service Unavailable (terminate connection)
+ 554 Error, failed (technical reason)
+
+4.6.9 SEND
+
+ Instructs the SNPP server to "launch" the message (plus attached
+ response codes) to the field message unit. A successful SEND command
+ will return, to the client, a "Message_Tag" number and a "Pass_Code"
+ for periodic status checking. The client then uses the MSTAtus
+ command to check the progression of the transaction. The
+ "Message_Tag" functions as a "record locator," while the "Pass_Code"
+ should be a randomly generated "PIN" code to authorize checking of
+ the "Message_Tag."
+
+ Response codes to a SEND command, as well as the MSTAtus command,
+ indicate the degree of "finality" to the transaction. Based on the
+
+
+
+Gwinn Informational [Page 18]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ delivery process, there are four categories. Together with their
+ response code prefixes, these are:
+
+ 86x - Initial message delivered, awaiting requested action(s)
+ 87x - Intermediate processing completed, awaiting closure
+ 88x - Transaction concluded (final)
+ 96x - Queued transaction
+ These prefixes make a multi-tiered transaction relatively simple to
+ follow to closure. When an 88x series response code is received from
+ the server, all requested portions of the transaction have been
+ processed, and no further status changes will take place.
+
+ The SEND command should reply with the first tier of message
+ processing. Following this, the status of the message in the system
+ is checked, periodically, using the MSTAtus command.
+
+ Possible responses to a SEND command are:
+
+ 860 <Message_Tag> <Pass_Code> Delivered, Awaiting Read Ack
+ 861 <Message_Tag> <Pass_Code> Delivered, Awaiting Reply (MCR)
+
+ 880 <Message_Tag> <Pass_Code> Message Delivered
+
+ 960 <Message_Tag> <Pass_Code> OK, Message QUEUED for Delivery
+
+ 550 Delivery Failed! Message destroyed.
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 554 Error, failed (technical reason)
+
+4.6.10 MSTAtus <Message_Tag> <Pass_Code>
+
+ This is used by a client program to periodically check the status of
+ delivery and response of a given message. The SEND command returns
+ the "Message_Tag" and "Pass_Code" required to check the status. A
+ "Message_Tag" may be (should be) expired by the SNPP server after an
+ appropriate amount of time has passed. Expiration of these tags is
+ vendor dependent, and may accelerate after the first check after
+ final disposition of the message (such as after a client program has
+ successfully received the field unit's response code).
+
+ The tag record contains a "Sequence" number which is an incremental
+ counter that rises as the record's status changes (such as from a
+ delivery acknowledgment to a reply). In addition, date and time of
+ the current transaction should be kept in the following format:
+
+ YYMMDDHHMMSS+GMT (example: 950925143501+7)
+
+
+
+
+Gwinn Informational [Page 19]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ Because of the tiered structure of replies, possible responses to an
+ MSTAtus command are:
+
+ 860 <Sequence> <Date&Time> Delivered, Awaiting Read Confirmation
+ 861 <Sequence> <Date&Time> Delivered, Awaiting Reply (MCR)
+
+ 870 <Sequence> <Date&Time> Delivered, Read, Awaiting Reply (MCR)
+
+ 880 <Sequence> <Date&Time> Message Delivered (No Reply Pending)
+ 881 <Sequence> <Date&Time> Message Delivered and Read by Recipient
+ 888 <Sequence> <Date&Time> <Reply_Code> MCR Reply Received
+ 889 <Sequence> <Date&Time> <Full_Text_Response>
+
+ 960 <Sequence> <Date&Time> Message Queued; Awaiting Delivery
+
+ 780 <Sequence> <Date&Time> MESSAGE EXPIRED Before Delivery!
+
+ 550 Unknown or Illegal Message_Tag or Pass_Code
+ 421 Gateway Service Unavailable (terminate connection)
+ 500 Command Not Implemented
+ 554 Error, failed (technical reason)
+
+ After a closure-series (88x) command has been returned to the client,
+ acceleration of message tag deletion may be desired to maximize use
+ of resources on the server.
+
+KTAG <Message_Tag> <Pass_Code>
+
+ Used to "kill" the message tag after final reading (or when no
+ further responses are desired). This is more of a courtesy feature
+ that allows the client to "clean up" rather than wait for the SNPP
+ server to expire the tag.
+
+4.7 Illegal Commands
+
+ Should the client issue an illegal command, the server may respond in
+ one of the two following ways:
+
+ 421 Too Many Errors, Goodbye (terminate connection)
+ 500 Command Not Implemented, Try Again
+
+ The number of illegal commands allowed before terminating the
+ connection should be at the discretion of the operator of the SNPP
+ server. The only response that has not been discussed is:
+
+ 421 SERVER DOWN, Goodbye
+
+
+
+
+
+Gwinn Informational [Page 20]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ This is used to refuse or terminate connections when the gateway is
+ administratively down, or when there is some other technical or
+ administrative problem with the paging terminal.
+
+4.8 Timeouts
+
+ The SNPP server can, optionally, have an inactivity timeout
+ implemented. At the expiration of the allotted time, the server
+ responds "421 Timeout, Goodbye" and closes the connection.
+
+4.9 Rigidity of Command Structure
+
+ The commands from client to server should remain constant. However,
+ since the first character of the response indicates success or
+ failure, the text of the server responses could be altered to suit
+ the tastes of the operator of the SNPP server. It is suggested that
+ the response codes mirror SMTP response codes as closely as possible.
+
+5. Revision History
+
+ Originally, when proposed, the author employed POP2 style
+ result/response codes. The Internet community suggested that this
+ '+' and '-' style theory be altered to provide numeric response codes
+ -- similar to those used in other services such as SMTP. The
+ protocol has been altered to this specification from the first
+ proposed draft.
+
+ Administrative errors (Illegal Pager ID, for example) have been
+ separated from technical errors (out-of-space on disk, for example).
+ Administrative failures are generally preceded with a 550 series
+ response, while technical failures bear a 554 series code.
+
+ Level two enhancements to the protocol have been added in preparation
+ for TME deployment.
+
+ Level three enhancements to the protocol have been added in
+ preparation for acknowledgment-based messaging.
+
+ Error code "502 Command not implemented" was changed to a general
+ "500 Command not recognized" failure result to closer follow SMTP.
+
+6. Relationship to Other IETF Work
+
+ The strategy of this specification, and many of its details, were
+ reviewed by an IETF Working Group and three IESG members. They
+ concluded that an approach using the existing email infrastructure
+ was preferable, due in large measure to the very high costs of
+ deploying a new protocol and the advantages of using the Internet's
+
+
+
+Gwinn Informational [Page 21]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+ most widely-distributed applications protocol infrastructure. Most
+ reviewers felt that no new protocol was needed at all because the
+ special "deliver immediately or fail" requirements of SNPP could be
+ accomplished by careful configuration of clients and servers. The
+ experimental network printing protocol [4] was identified as an
+ example of an existing infrastructure approach to an existing
+ problem. Other reviewers believed that a case could be made for new
+ protocol details to identify paging clients and servers to each other
+ and negotiate details of the transactions, but that it would be
+ sensible to handle those details as extensions to SMTP [1, 2] rather
+ than deploying a new protocol structure.
+
+ The author, while recognizing these positions, believes that there is
+ merit in a separate protocol to isolate details of TAP/IXO and its
+ evolving successors from users and, indeed, from mail-based
+ approaches that might reach systems that would act as SMTP/MIME [3]
+ to SNPP gateways. Such systems and gateways are, indeed, undergoing
+ design and development concurrent with this work. See the section
+ "Why not just use Email and SMTP?" for additional discussion of the
+ author's view of the classical electronic email approach.
+
+7. References
+
+ [1] Postel, J., "Simple Mail Transfer Protocol", STD 10, RFC 821,
+ USC/Information Sciences Institute, August 1982.
+
+ [2] Klensin, J., Freed, N., Rose, M., Stefferud, E., and D. Crocker,
+ "SMTP Service Extensions", United Nations University, Innosoft,
+ Dover Beach Consulting, Inc., Network Management Associates,
+ Inc., The Branch Office, RFC 1425, February 1993.
+
+ [3] Borenstein, N., and N. Freed, "MIME (Multipurpose Internet Mail
+ Extensions) Part One: Mechanisms for Specifying and Describing
+ the Format of Internet Message Bodies", RFC 1521, Bellcore,
+ Innosoft, September 1993.
+
+ [4] Rose, M., and C. Malamud, "An Experiment in Remote Printing", RFC
+ 1486, Dover Beach Consulting, Inc., Internet Multicasting
+ Service, July 1993.
+
+
+
+
+
+
+
+
+
+
+
+
+Gwinn Informational [Page 22]
+
+RFC 1861 SNPP - Version 3 October 1995
+
+
+8. Security Considerations
+
+ Security issues are not discussed in this memo.
+
+9. Author's Address
+
+ R. Allen Gwinn, Jr.
+ Associate Director, Computing Services
+ Business Information Center
+ Southern Methodist University
+ Dallas, TX 75275
+
+ Phone: 214/768-3186
+ EMail: allen@mail.cox.smu.edu or allen@radio.net
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+Gwinn Informational [Page 23]
+