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+Network Working Group P. Barker
+Request for Comments: 1431 University College London
+ February 1993
+
+
+ DUA Metrics
+
+Status of this Memo
+
+ This memo provides information for the Internet community. It does
+ not specify an Internet standard. Distribution of this memo is
+ unlimited.
+
+Abstract
+
+ This RFC is being distributed to members of the Internet community in
+ order to solicit their reactions to the proposals contained in it.
+ While the issues discussed may not be directly relevant to the
+ research problems of the Internet, they may be interesting to a
+ number of researchers and implementers.
+
+ This document defines a set of criteria by which a DUA
+ implementation, or more precisely a Directory user interface, may be
+ judged. Particular issues covered include terminal requirements;
+ style of interface; target user; default object classes and attribute
+ types; use of DAP; error handling. The focus of the note is on
+ "white pages" DUAs: this is a reflection of the current information
+ base. Nevertheless much of the document will be applicable to DUAs
+ developed for other types of Directory usage.
+
+ Please send comments to the author or to the discussion group <osi-
+ ds@CS.UCL.AC.UK>.
+
+Table of Contents
+
+ 1. Overview................................................ 2
+ 2. General Information..................................... 3
+ 3. Conformance to OSI Standards............................ 5
+ 3.1 Directory protocols.............................. 5
+ 3.2 Protocol stacks.................................. 5
+ 3.3 Schema .......................................... 5
+ 3.4 DIT structure .................................. 5
+ 4. Conformance to Research Community Standards............. 6
+ 5. The General Style of the DUA............................ 6
+ 6. Schema.................................................. 7
+ 6.1 Object Classes and Attribute Types............... 7
+ 6.2 DIT structure.................................... 8
+ 7. Entering queries........................................ 9
+
+
+
+Barker [Page 1]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ 8. Strategy for locating entries........................... 9
+ 9. Displaying results...................................... 10
+ 10. Association Handling.................................... 11
+ 11. Suitability for management.............................. 12
+ 12. Query Resolution........................................ 13
+ 13. International Languages................................. 16
+ 14. User Friendliness....................................... 16
+ 15. Operational Use......................................... 17
+ 16. Security Considerations................................. 19
+ 17. Author's Address........................................ 19
+
+1. Overview
+
+ The purpose of this document is to define some metrics by which DUA
+ products can be measured. It should be first be noted that the use
+ of the term "DUA" is rather misleading. There is an assumption here
+ that the DUA is implemented correctly and is able to "talk" valid
+ X.500 protocol: this is a sine qua non. Instead, this document seeks
+ to draw out the characteristics of Directory user interfaces.
+ However, the term DUA is persisted with as it is used by most people
+ when referring to Directory user interfaces. The format of these DUA
+ metrics is essentially a questionnaire which extracts a detailed
+ description of a user interface. DUAs come in very different forms.
+ Many make use of windowing environments, offering a "high-tech" view
+ of the Directory, while others are designed to work in a terminal
+ environment. Some interfaces offer extensive control over the
+ Directory, and thus may be well-suited to Directory managers, while
+ others are aimed more at the novice user. Some interfaces are
+ configurable to allow searches for any attribute in any part of the
+ DIT, while others lack this generality but are focussed on handling
+ the most typical queries well. In many aspects, it is almost
+ impossible to say that one DUA is better than other from looking at
+ the responses to question in this document. A flexible management
+ tool will be better for management than a DUA aimed at servicing
+ simple look-ups, and vice-versa. Furthermore, in other areas, there
+ are several radically different approaches to a problem, but it is
+ not as yet clear whether one approach is better than another. One
+ example of this is the extent to which a DUA provides an abstraction
+ of the underlying DIT hierarchy, either emphasising the world as a
+ tree or trying to conceal this from the user.
+
+ However, other aspects, such as whether the DUA can actually find the
+ entries required, and if so, how quickly, can be directly measured in
+ some way. Throughout this document, some of the questions posed are
+ annotated with a square-bracketed points score and an explanation as
+ to how the points should be allocated. For example, a question might
+ be appended with "[2 if yes]", indicating score 2 points for an
+ affirmative answer to that question. These points scores should be
+
+
+
+Barker [Page 2]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ collated in Table 1 at the end of the document, and this table
+ constitutes a measure of the DUA. The metrics are on a section by
+ section basis, which should help the reader who is seeking, for
+ example, a DUA with good management capabilities which runs on a wide
+ variety of platforms, to focus on the critical aspects of a DUA for
+ the particular requirement.
+
+2. General Information
+
+ This section contains general information about the implementation
+ under discussion.
+
+ 1. Name of the implementation ......................................
+
+ 2. Version number of the DUA described in this document ............
+
+ 3. Are further versions planned? [3 if yes] .......................
+
+ 4. Name and address of supplier or person to contact ...............
+ ....................................................................
+ ....................................................................
+ ....................................................................
+ ....................................................................
+ ....................................................................
+ ....................................................................
+
+ 5. Describe the hardware and software platforms on which the DUA will
+ run. Some DUAs are split into a user interface part, and a DUA
+ server part, communicating by means of a protocol. If the DUA is
+ of the type where the DUA protocol machinery and user agent are
+ implemented in a single process, complete only the user interface
+ section, and indicate "n/a" for the DUA server and
+ communications protocol questions.
+
+ (a) User interface part [1 per platform, up to a maximum of 4]
+
+ i. Hardware (If appropriate, can summarise as, for example,
+
+ ii. O/S (state version if critical)
+
+ A. UNIX (be sure to indicate which flavour - e.g., SYSV,
+ BSD, SUNOS, etc) ....................................
+ ........................................................
+
+ B. VMS) ................................................
+
+ C. MS-DOS ..............................................
+
+
+
+
+Barker [Page 3]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ D. MS-Windows ..........................................
+
+ E. Macintosh ...........................................
+
+ F. Other) ..............................................
+
+ (b) DUA server part (or n/a) ....................................
+
+ i. Hardware (If appropriate, can summarise as, for example,
+ "generic UNIX platform", or "386 PC") ...............
+
+ ii. O/S (state version if critical)
+
+ A. UNIX (be sure to indicate which flavour - e.g., SYSV,
+ BSD, SUNOS, etc) ....................................
+
+ B. VMS) ................................................
+
+ C. MS-DOS ..............................................
+
+ D. Macintosh ...........................................
+
+ E. Other) ..............................................
+
+ iii. How does the user interface communicate with the DUA
+ server?
+
+ A. Directory Assistance Service, as described in RFC1202
+ ........................................................
+
+ B. DIXIE protocol, as described in RFC1249 .............
+
+ C. LDAP protocol, as described in Internet Draft OSI-DS
+ 26
+
+ D. Other ...............................................
+
+ (c) Name any other software required to run the DUA which is not
+ supplied with the operating system or with the DUA software
+ itself. Examples might include X.500 DAP libraries, or
+ communications software .....................................
+
+ 6. Is the software free? If the DUA needs other packages, are these
+ also freely available? [3 if completely free] ..................
+ ....................................................................
+
+
+
+
+
+
+Barker [Page 4]
+
+RFC 1431 DUA Metrics February 1993
+
+
+3. Conformance to OSI Standards
+
+3.1 Directory protocols
+
+ 7. Please list all conformance testing work applied to the DUA
+ implementation (here the term DUA is used correctly in the sense
+ of the DUA protocol machinery) [2 if any conformance work has been
+ done] ...........................................................
+ ....................................................................
+
+3.2 Protocol stacks
+
+ For the next two questions, [2 per stack supported for up to 4
+ stacks]
+
+ 8. Which of the following transport and network layer protocols does
+ the DUA support:
+
+ (a) TP.x over CONS (state transport class) ......................
+
+ (b) TP.4 over CLNS ..............................................
+
+ 9. Does the DUA support other transport and "network" layer
+ protocols?
+
+ (a) TP.x over RFC1006 over TCP/IP (state transport class) .......
+
+ (b) TP.x over X.25(1980) (state transport class) ................
+
+ (c) State any other options supported. .........................
+
+ 10. Does the DUA also run over any lightweight stack? If so, describe
+ it with reference to the OSI seven layer model [3] ..............
+ ....................................................................
+
+3.3 Schema
+
+ 11. Does the DUA support the full schema in X.520 and X.521 (y/n)?
+ (Omissions should be described in response to a later question) [2
+ for full schema support] ........................................
+
+3.4 DIT structure
+
+ 12. Does the DUA only follow object class hierarchies which conform to
+ the suggested DIT structure in X.521?............................
+
+
+
+
+
+
+Barker [Page 5]
+
+RFC 1431 DUA Metrics February 1993
+
+
+4. Conformance to Research Community Standards
+
+ The COSINE and Internet Directory Pilots have agreed a set of
+ extensions to the standard, which make for a more cohesive pilot.
+ This section is about conformance to these extensions.
+
+ 13. Does the DUA fully support RFC1274, "The COSINE and Internet
+ X.500 Schema" (y/n)? (Omissions should be described in response
+ to a later question) [2 for full support] .......................
+
+ 14. Can the DUA handle referrals whose network addresses conform to
+ RFC1277, "Encoding Network Addresses to support operation over
+ non-OSI lower layers"? [2 if yes] .............................
+
+ 15. Does the DUA handle the Distinguished Name string syntax described
+ in OSI-DS 23, "A String Representation of Distinguished Names"
+ [2 if yes] ......................................................
+ ....................................................................
+
+ 16. Does the DUA use the user-friendly naming query resolution
+ described in OSI-DS 24, "Using the OSI Directory to achieve User
+ Friendly Naming" [2 if yes] ....................................
+
+ 17. Does the DUA make use of the Quality of Service schema extensions
+ described in OSI-DS 15, "Handling QOS (Quality of service) in the
+ Directory" [2 if yes] ..........................................
+
+5. The General Style of the DUA
+
+ 18. Is this a "white pages" interface, designed to give access to
+ information about people within organisations? If not, state the
+ types of information at which this interface is targetted .......
+ ....................................................................
+
+ 19. If this is a white pages DUA, who is it principally designed to
+ serve? Indicate more than one of the following categories if
+ appropriate (but please do not fill in so may categories as to
+ hide due emphasis): [mark allocated should be the highest for any
+ single classification]
+
+ (a) The ordinary user, who has no understanding of X.500, the
+ hierarchical DIT, the state of advancement of the pilot, etc.
+ [10] ........................................................
+
+ (b) A secretary who wants to do telephone or room number look-ups
+ within their department or organisation [8] .................
+
+ (c) A computer-literate user, who habitually uses a wide-range of
+
+
+
+Barker [Page 6]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ network services [6] ........................................
+
+ (d) An organisation's (or department's) data manager [4] ........
+
+ (e) A Directory system manager [2] ..............................
+
+ 20. Which best describes the use the DUA makes of the user's terminal?
+
+ (a) Scrolling, line-mode interface ..............................
+
+ (b) Full screen, "vt100" style interface ......................
+
+ (c) X-Windows ...................................................
+
+ (d) MS-Windows ..................................................
+
+ (e) Macintosh ...................................................
+
+ (f) Other .......................................................
+
+ 21. Does the DUA tend to emphasise or de-emphasise the DIT hierarchy?
+ ....................................................................
+
+ 22. Describe the interface in your own terms (up to about 50 words)
+ ....................................................................
+ ....................................................................
+ ....................................................................
+ ....................................................................
+ ....................................................................
+ ....................................................................
+ ....................................................................
+
+6. Schema
+
+6.1 Object Classes and Attribute Types
+
+ Some DUAs are tightly focussed on answering particular queries: for
+ example, white pages look-ups for information about people. Others
+ offer more general capabilities. Please answer this question
+ accordingly.
+
+ 23. If the DUA has a tight focus, state:
+
+ (a) The target object classes ...................................
+ ................................................................
+
+ (b) The default attribute types .................................
+ ................................................................
+
+
+
+Barker [Page 7]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ (c) Other attribute types which may be configured. This might be
+ answered as, for example, "all barring photo and audio", or
+ as a list of supported attribute types ......................
+ ................................................................
+
+ 24. If the DUA has more general capabilities, state:
+
+ (a) State any object classes in X.521 which cannot be searched for
+ ................................................................
+
+ (b) State any object classes in RFC1274 which cannot be searched
+ for..........................................................
+ ................................................................
+
+ (c) State any attributes in X.521 which cannot be displayed......
+ ................................................................
+
+ (d) State any attributes in RFC1274 which cannot be displayed....
+ ................................................................
+
+6.2 DIT structure
+
+ 25. DUAs often have a default object class hierarchy (e.g., it might
+ assume countries at the root of the DIT, organisations immediately
+ under countries, and people somewhere under organisations.
+ Describe the type of hierarchy which the DUA most closely accords
+ to:
+
+ (a) Rigid .......................................................
+
+ (b) Rigid, but several hierarchies supported ....................
+
+ (c) Default hierarchy offered, but many hierarchies are supported
+ ................................................................
+
+ (d) Default hierarchy offered, but DUA fully flexible ...........
+
+ (e) No default hierarchy, DUA fully flexible ....................
+
+ 26. If a default hierarchy is offered, please describe it ...........
+ ....................................................................
+ ....................................................................
+ ....................................................................
+
+ 27. State any hierarchies, which are valid according to X.521's
+ suggested DIT structure, but which cannot be queried (exclude
+ hierarchies which cannot be queried because the DUA does not query
+ for entries of particular object classes) .......................
+
+
+
+Barker [Page 8]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ ....................................................................
+
+7. Entering queries
+
+ The term "querying" is used here as a generic term for finding an
+ entry, whether it be as a simple look-up, or the prelude to a
+ modification operation.
+
+ 28. Which best describes the query entry style?
+
+ (a) Form filling (user responds to a set of prompts) ............
+
+ i. Query specified first, then resolved ....................
+
+ ii. Query entry and resolution mixed ........................
+
+ iii. Both modes possible .....................................
+
+ (b) Queries entered as "user-friendly names" ..................
+
+ (c) Querying is by "navigating" around the DIT, the user
+ searching and selecting .....................................
+
+ (d) Other (please describe) .....................................
+ ................................................................
+
+8. Strategy for locating entries
+
+ A number of strategies are employed by DUAs to find the entry the
+ user is looking for. These have implications for user-friendliness
+ and performance. For example, an interface which makes extensive use
+ of search operations may be excellent at finding entries, but at the
+ cost of being intolerably slow.
+
+ 29. Which of the following strategies most closely accords with the
+ behaviour of the DUA?
+
+ (a) The DUA always uses search operations to find entries .......
+
+ (b) The DUA offers users a list of entries, and invites the user
+ to select from the list .....................................
+
+ (c) The DUA only tries read operations (i.e., the DN must be
+ exactly right) ..............................................
+
+ (d) The DUA tries read operations first, then searches for
+ something similar if no entry can be found ..................
+
+
+
+
+Barker [Page 9]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ (e) The DUA tries read operations first, then offers a list of
+ possible entries if no entry can be found ...................
+
+ (f) User explicitly controls the X.500 operation which is invoked
+
+ (g) Other. Please describe......................................
+ ................................................................
+
+ 30. Does the DUA allow a user to "list" (either by the list
+ operation or by a single level search operation) all the child
+ entries of a node (notwithstanding administrative limits)? .....
+
+ 31. Does the DUA follow aliases? ...................................
+ If so, does it do so:
+
+ (a) Always? ....................................................
+
+ (b) Optionally? ................................................
+
+ 32. Will the DUA optionally follow links to other entries by using
+ attributes such as seeAlso and roleOccupant with a DN syntax? ..
+
+9. Displaying results
+
+ 33. Are the strings used to describe attribute types freely and
+ independently configurable? [2] ................................
+
+ 34. Name any attribute types where the attribute values may be
+ presented in local formats? (For example, it may be possible to
+ configure the display of telephone numbers so that local numbers
+ are shown as extensions, rather than with the full international
+ dialling code.) [1 per attribute, up to a maximum of 4] ........
+ ....................................................................
+
+ 35. Does the DUA allow for the display of more than one result at a
+ time (showing attribute values other than the name of the entry)?
+ If so, how many entries may be displayed in response to a single
+ query? [2 if feature provided] .................................
+ ....................................................................
+
+ 36. Does the DUA support the notion of a quick synopsis, where a small
+ core of attributes is retrieved initially, and a larger set is
+ returned if required? [2 if yes] ...............................
+
+ 37. What does the DUA do with attribute types it doesn't support in
+ its sub-schema, but which have a standard syntax? ..............
+
+
+
+
+
+Barker [Page 10]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ 38. What does the DUA do with attributes which have are not in its
+ sub-schema, and which have a non-standard syntax?
+
+ (a) Ignore them? ...............................................
+
+ (b) Tell user, but don't display? ..............................
+
+ (c) Display hex BER encoded value? .............................
+
+ (d) Display in some other format? ..............................
+
+10. Association Handling
+
+ This section is concerned with how a DUA handles its association with
+ the Directory.
+
+ 39. How/where is the access point to the Directory configured? If
+ more than one method, indicate which ways are possible. [1 per
+ method, up to maximum of 3]
+
+ (a) In a system-wide tailor file ................................
+
+ (b) In a per user tailor file ...................................
+
+ (c) As a run-time command line argument .........................
+
+ (d) Other. Please describe .....................................
+ ................................................................
+
+ 40. Does the DUA allow for automatic connection to a back-up DSA if
+ the access point DSA is unavailable? [2 if yes] ................
+
+ 41. Can the DUA keep connections open to more than one DSA at a time?
+ [1 if yes] ......................................................
+ ....................................................................
+
+ 42. Does the DUA keep an idle connection open to the DSA(s). If not,
+ describe the timeout strategy. [1 if yes] ......................
+ ....................................................................
+
+ 43. Does the DUA handle referrals automatically? [2 if yes] ........
+ If not: does the DUA handle referrals at all? [1 if yes] ......
+
+ 44. Does the DUA make use of asynchronous operations?
+
+ (a) Does the DUA bind asynchronously? [2 if yes]................
+
+ (b) Are the operations handled asynchronously? .................
+
+
+
+Barker [Page 11]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ If so, is this true for:
+
+ i. All operations? [2 if yes] .............................
+
+ ii. Some operations? [1 if yes] ............................
+
+ 45. Does the DUA use size and time limits by default? [2 if no
+ limits, or limits may be over-ridden] If so: ...................
+
+ (a) What size limit is used? ...................................
+
+ (b) What time limit is used? ...................................
+
+ (c) Are these limits overridable? ..............................
+
+11. Suitability for management
+
+ This section is intended to establish the range of operations
+ supported by the DUA and, in particular, whether it is suitable for
+ management tasks.
+
+ 46. Is it possible to invoke all the operations in the Directory
+ Abstract Service? If not, say which operations it does use [2 if
+ all] ............................................................
+ ....................................................................
+
+ 47. Is the user given full control over the service controls? If not,
+ say which may be controlled, or none at all [2 if full, 1 if some
+ control] ........................................................
+ ....................................................................
+
+ 48. Is it possible to manage system attributes with the DUA? If so,
+ indicate which DSA implementations for which this DUA provides
+ management capabilities. .......................................
+
+ (a) Knowledge [1]................................................
+
+ (b) Replication information [1] .................................
+
+ (c) Other .......................................................
+
+ 49. Access control notwithstanding, does the DUA allow the following?
+
+ (a) Attribute management [2 for all below, 1 for some]
+
+ i. Addition ................................................
+
+ ii. Modification ............................................
+
+
+
+Barker [Page 12]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ iii. Deletion ................................................
+
+ (b) Entry management [2 for all below, 1 for some]
+
+ i. Addition ................................................
+
+ ii. Modification ............................................
+
+ iii. Deletion ................................................
+
+ iv. Renaming ................................................
+
+12. Query Resolution
+
+ This section discusses the process of query resolution. While two
+ DUAs may both be able to resolve a query using the same information,
+ one may do so much more quickly than the other. Some DUAs may be
+ more "economic" in their use of DAP operations to achieve the same
+ results. Some DUAs may find the correct results even when the users'
+ input corresponds rather weakly to Directory names. Three aspects of
+ query resolution are measured:
+
+ o Does the DUA actually find the required entry?
+
+ o If the required entry is found, how many entries were returned as
+ well?
+
+ o How "expensive" was the query in terms of underlying X.500
+ operations, whether the query was resolved successfully or not?
+
+ The following set of queries might all conceivably be resolved such
+ that the author's Directory entry be found. The queries are split
+ into 2 groups: the first group SHOULD pose no difficulties for a
+ reasonable DUA; the second group are more problematic. In each case,
+ award [2] marks if the query found the author's entry successfully.
+ The expensiveness of each query should be measured using the
+ following formula, which introduces the notion of SearchStones! The
+ SearchStone rating is calculated by adding together the total
+ operations used in attempting to resolve a query, weighted thus:
+
+ o Bind [5]
+
+ o Read operation [1]
+
+ o List operation [2]
+
+ o Search single level for countries, organisations or
+ localities [3]
+
+
+
+Barker [Page 13]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ o Search single level for organisational units, people or roles [3]
+
+ o Search subtree [5]
+
+ Note: The single level searches have been separated into two
+ categories in acknowledgement that certain types of search are
+ much more likely to span multiple DSAs than others. The
+ weightings are the same for the moment because of the
+ pervasiveness of the Quipu implementation, which replicates all
+ sibling entries in a single DSA, whatever the level in the DIT.
+
+ The notion of SearchStones merits some further explanation and the
+ statement of some caveats.
+
+ The idea is to give some broad brush view of the work being
+ undertaken by a DUA to retrieve an entry. There will be some
+ correspondence between a low SearchStone rating and a DUA responding
+ quickly, and vice-versa, although this correlation is not consistent,
+ for reasons given below. It would be desirable to be able to have
+ some timing information for the resolution of queries, but such
+ results would only be meaningful if the tests were for target entries
+ widely distributed throughout the DIT. Maybe this is something for
+ the future? In the meantime it is worth noting some of the factors
+ which militate against simple minded interpretation of the
+ SearchStones.
+
+ o The DIT is not uniform, with the depth varying considerably
+
+ o While the DIT is currently mastered mostly by DSAs of a single
+ implementation, this will be decreasingly the case, and other DSAs
+ may have very different performance profiles.
+
+ o Different directory domains are already adopting different
+ strategies on information replication with profound performance
+ implications.
+
+ o No weighting is given to different search filters, or to boolean
+ combinations of filters.
+
+ While acknowledging the difficulty of the exercise, there are counter
+ arguments:
+
+ o Some DUAs are better than others at finding the required results
+
+ o Some DUAs will get the required results more quickly than most
+
+ o DUA designers have to build DUAs in the knowledge that the DIT is
+ heterogeneous with respect to DSA implementation and DIT structure
+
+
+
+Barker [Page 14]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ One possible way forward would be to refine the test queries such
+ that they better represented the diversity of the DIT. However, as a
+ first step, the tests are restricted to queries which could
+ reasonably be constructed as searches for the author's entry. The
+ author's entry is held in part of the DIT which is representative of
+ much of the current DIT. It is suggested that in order to normalise
+ the tests as much as possible, that testing be performed by
+ connecting to the target DSA directly. The DSA's name is "cn=Vicuna,
+ c=GB", and the addresses of the DSA may be found in the presentation
+ address attribute for that entry. Note that the SearchStone rating
+ should be shown even for queries which cannot be resolved.
+
+ First, the straightforward queries:
+
+ 50. NAME=Paul Barker, OU=Computer Science, O=University College
+ London, C=GB
+
+ 51. NAME=Paul Barker, OU=Computer Science, O=UCL, C=GB
+
+ 52. NAME=Barker, OU=Computer, O=UCL, C=GB
+
+ 53. NAME=Barker, O=UCL, C=GB
+
+ 54. NAME=p barker, O=university college, C=GB
+
+ 55. NAME=paul b, OU=cs, O=university college, C=GB
+
+ More difficult queries:
+
+ 56. NAME=p b, O=university college, C=uk
+
+ 57. NAME=Paul Barker, OU=Computer Networking, O=london college, C=GB
+
+ 58. NAME=Paul Baker (sic), OU=cs, O=ucl, C=Britain
+
+ 59. NAME=p baker (sic), O=UCL, C=England
+
+ 60. NAME=Paul Barker, OU=Directories, O=london, C=United Kingdom
+
+ Other general questions:
+
+ 61. Will the DUA attempt a query of the form "Find all the Smiths in
+ Britain"? .....................................................
+
+ If so, does it do it by:
+
+ (a) A single query under the country node? .....................
+
+
+
+
+Barker [Page 15]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ (b) Multiple queries under all organisation nodes? .............
+
+ 62. Does the DUA allow "hands-off" querying whereby the details of a
+ query may be entered in one go, and the DUA attempts to resolve
+ the query without any further user intervention? ...............
+
+13. International Languages
+
+ 63. Does the DUA offer multi-lingual support. If so: ..............
+
+ (a) State which languages are already supported [1 per language up
+ to a maximum of 3] ..........................................
+ ................................................................
+
+ 64. Can the DUA handle national language characters not found in
+ PrintableString? [2 if yes] ....................................
+
+14. User Friendliness
+
+ 65. Is run-time help available? [2 if yes] .........................
+ If so:
+
+ (a) Is context-sensitive help available? [1 if yes] ............
+
+ (b) How many screens/windows? ..................................
+
+ (c) How many bytes of help information? [2 if more than 5 Kbytes
+ of text, 1 if more than 3 Kbytes] ...........................
+
+ 66. Are the error messages terse renderings of the X.500 service
+ errors, or user-friendly!? As an example, provide the error
+ message displayed to the user if an administrative limit is
+ exceeded. [2 if user-orientated, 1 if administrator-orientated, 0
+ if no message at all] ...........................................
+ ....................................................................
+ ....................................................................
+
+ 67. If modify operations are provided, is there support for editing
+ the attributes correctly with the appropriate syntax (e.g., does
+ the DUA guide the user that addresses are of up to 6 lines of up
+ to 30 characters; what support is given for entering distinguished
+ names) [2 for postal address support, 2 for DN support, 1 for any
+ other support] ..................................................
+
+ 68. Is the user allowed to see what sort of entries are in the
+ Directory if they are unable to find the entry they are looking
+ for? [1 if yes] ................................................
+
+
+
+
+Barker [Page 16]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ 69. Does the DUA allow automatic following of attributes with DN
+ values, such as seeAlso and roleOccupant? [1 if yes]............
+
+15. Operational Use
+
+ The DUA exists. But is there any evidence to suggest that it is a
+ usable tool?
+
+ 70. Is this DUA widely in use? [5 if used by more than 20 orgs, 3 if
+ by more than 10 orgs, 2 if by more than 5 orgs, 1 if used
+ operationally to provide a service anywhere] ....................
+
+ (a) Is this DUA in use anywhere in the COSINE/Internet Pilot? ..
+ ................................................................
+
+ (b) Is this DUA in use in any other major pilot? ...............
+
+ (c) Is this DUA in use anywhere else operationally? ............
+
+ 71. Has this DUA been assessed by groups outside of the software
+ developers or providers? .......................................
+
+ 72. If so, are the assessments public? Please provide copies of these
+ assessments if they are available ...............................
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+Barker [Page 17]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ __________________________________________________________
+ |_____Section_____|_____Points____|______________________|
+ |No._|Description_|Maximum_|Scored|______________________|
+ | | | | | |
+ |__2_|Gen_Info____|__10____|...___|__________n/a_________|
+ | | | | | |
+ |__3_|Conf_to_OSI_|__15____|...___|__________n/a_________|
+ | |Conf to Res | | | |
+ |__4_|Comm_stds___|__10____|...___|__________n/a_________|
+ | | | | | |
+ |__5_|Gen_Style___|__10____|_...__|__________n/a_________|
+ | | | | | |
+ |__9_|Disp_Res____|__10____|_...__|__________n/a_________|
+ | | | | | |
+ |_10_|Assoc_hand._|__15____|_...__|__________n/a_________|
+ | | | | | |
+ |_11_|Man_cap_____|__10____|_...__|__________n/a_________|
+ | 12 |Query res | | |Search |No. of other |
+ | | | | |Stones |entries found |
+ |____|Q._50_______|__2_____|_...__|_...___|:_...._....___|
+ | | | | | | |
+ |____|Q._51_______|__2_____|_...__|_...___|:_...._....___|
+ | | | | | | |
+ |____|Q._52_______|__2_____|_...__|_...___|:_...._....___|
+ | | | | | | |
+ |____|Q._53_______|__2_____|_...__|_...___|:_...._....___|
+ | | | | | | |
+ |____|Q._54_______|__2_____|_...__|_...___|:_...._....___|
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+Barker [Page 18]
+
+RFC 1431 DUA Metrics February 1993
+
+
+ __________________________________________________________
+ |_____Section_____|_____Points____|______________________|
+ |No._|Description_|Maximum_|Scored|______________________|
+ | | | | | | |
+ |____|Q._55_______|__2_____|_...__|_...___|:_...._....___|
+ | | | | | | |
+ |____|Q._56_______|__2_____|_...__|_...___|:_...._....___|
+ | | | | | | |
+ |____|Q._57_______|__2_____|_...__|_...___|:_...._....___|
+ | | | | | | |
+ |____|Q._58_______|__2_____|_...__|_...___|:_...._....___|
+ | | | | | | |
+ |____|Q._59_______|__2_____|_...__|_...___|:_...._....___|
+ | | | | | | |
+ |____|Q._60_______|__2_____|_...__|_...___|:_...._....___|
+ | | | | | |
+ |_13_|Int_Lang____|__5_____|_...__|__________n/a_________|
+ | 14 |User-fr | | | |
+ | | | | | |
+ | |Query DUA | 10 | .... | n/a |
+ | | | | | |
+ |____|Modify_DUA__|__15____|_...__|__________n/a_________|
+ | | | | | |
+ |_15_|Op_use______|__5_____|_...__|__________n/a_________|
+
+ Table 1: DUA Metrics
+
+16. Security Considerations
+
+ Security issues are not discussed in this memo.
+
+17. Author's Address
+
+ Paul Barker
+ Department of Computer Science
+ University College London
+ Gower Street
+ London
+ WC1E 6BT
+ United Kingdom
+
+ Phone: +44 71 380 7366
+ Fax: +44 71 387 1397
+ Email: P.Barker@cs.ucl.ac.uk
+
+
+
+
+
+
+
+Barker [Page 19]
+ \ No newline at end of file